A webinar on Dec. 2, 2020, at RetailCustomerExperience.com and backed by using Blustream business enterprise will aspect how marketers can leverage product-proprietor lifecycle statistics concerning purchased products to enhance customer relationships as well as revenue.
building greater consumer relationships is a key element to bettering the retail customer adventure, and one new approach includes leveraging bought product information.
contemporary analysis shows fifty four% of U.S. patrons consider customer event at most marketers wants growth. while no handy project, making a product-based, records-driven connection can be the answer for brands and agents to trade that view.
The strategy should be defined in a free one-hour webinar backed by way of Blustream organization on Dec. 2, 2020 at eleven a.m. EST.
Ken Rapp, Blustream CEO, will focus on the ancient challenges relating to the retail customer journey and the way live product utilization information is the lacking hyperlink to a successful after-sale client experience. The approach not handiest boosts customer experience however can raise salary and decrease client churn as smartly.
Register and be trained the suggestions to:
- enhance consumer retention through the use of product usage facts to drive a long-time period customer relationship.
- assist consumers keep beneficial time through offering instant actions via alerts, training and commerce concepts.
- Triple lifetime price, including enormously lowering churn and increasing profits.
- construct an infinite closed-loop relationship with consumers to ultimately raise manufacturer loyalty and permit agents to focus on what they do top of the line: making products that count number.
Rapp is smitten by marrying unmet wants with useful solutions growing commercial enterprise value for customers. His potential comprises launching items, constructing scalable enterprise models and creating a tradition that makes it possible for employees to thrive. he’s energetic with Worcester Polytechnic Institute’s entrepreneur courses, is a trustee of the Zenie groundwork and on the board of the Hanover Theater for the Performing Arts.
do not miss what promises to be an interesting webinar on a new customer adventure approach. sign in here.
Judy Mottl is editor of Retail client experience and food Truck Operator. She has decades of journey as a reporter, author and editor masking know-how and enterprise for top media including AOL, InformationWeek and InternetNews.
Interactive consumer adventure (ICX) Summit
June 2-four, 2021 | Columbus, OH