As sellers work to get returned to greater margins of profitability within the new normal, they may be taking steps reminiscent of offering dedicated hours for seniors, order on-line, pickup in-keep services and curbside beginning.
in the long term, notwithstanding, they are realizing there’s greater to be done. They need to be greater proactive and take a extra innovative approach to both digital and front-conclusion transformation.
it’s a new era of customer journey and service, and technology can also be the basis on which this new event can also be constructed.
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